Backup power for a care home or medical practice puts the loads that protect people on a self-starting source. Think oxygen, the nurse call, emergency lighting, heating, the medicine fridge. Our guide to emergency power supply for your business compares UPS, generator and battery. Business battery systems also hold a fixed reserve and cut your peak daily.
Running a care home, group practice or pharmacy? Picture six in the evening in January without grid: residents on oxygen, the vaccine fridge, the lift, the internet phone. Nobody knows for sure.
Our full no-break systems run a whole building on a battery, at roughly practice scale. See the homes in Peer (5 kVA, 15.4 kWh), Wetteren and Kortenberg (three-phase, 9 kVA).
What stops working in a care home, and which loads need backup power first?
Almost everything that keeps residents safe. The Walloon 2014 circular to care homes lists no lift, no heating, no lighting and no call system from the rooms. Add no locked access, no kitchen, no water and no telephone.
A power cut in care is not one problem but twenty small ones at once. A generator bought "for emergencies" only helps if someone started it under load before. IT managers know the UPS that passed its self-test the day before, and still failed.
The Flemish checklist for care homes by Zorgnet, approved by the Agentschap Zorg en Gezondheid, goes room by room. It is the best list we know.
| Load | What happens without power | Time before it hurts |
|---|---|---|
| Oxygen concentrators | Residents on oxygen therapy can no longer be helped | Minutes: a bottle must take over |
| Alternating pressure mattresses | Risk of pressure sores | Hours |
| Feeding pumps, infusion pumps, suction | Stop, unless they have a charged battery | Minutes to hours |
| Nurse call and personal alarms | Calls from the rooms are no longer possible | Immediately |
| Lighting and emergency lighting | Darkness, falls; emergency lighting works for a limited time | Immediately |
| Lifts | Stuck between floors; bedridden residents cannot be moved | Immediately |
| Heating and ventilation | The temperature drops | Hours |
| Medicine and food fridges | The cold chain is broken | A few hours, door closed |
| Phones, network, electronic resident records | No calls, no access to medication data | Immediately |
| Electronic locks and closed units | Doors unlock; residents with dementia can wander off | Immediately |
The fire detection panel has its own back-up of normally 12 hours, checked every year by law. So says the same checklist on power shortage and the load-shedding plan (version 18.11.2014).
Watch out
The list dates from the 2014 load-shedding threat. The loads are the same, but more run over the network now: IP phones, cloud records, electronic locks. Walk through your building with it.
Then sort each load by how fast it needs power again. The Belgian electrical code AREI does the same: the operator gives each load a "function-retention time", based on a risk analysis.
Within seconds
Oxygen without a bottle next to it, nurse call, emergency lighting, the medication-record servers. A generator alone is too slow: use a UPS or a self-starting battery.
Within an hour
The lift (to free people, move residents), phones, medicine fridge, electronic doors. An automatic generator will do, if it really starts.
Within a few hours
Heating, kitchen, laundry, the rest. The Walloon plan even advises heating up before an announced cut, to use the building's inertia.
The Walloon continuity plan translates the tasks that must go on "at all times" into electrical consumption. That translation sets the power of your back-up, not the size of the building.
What backup power does a GP or medical practice need?
Mainly phones, computers, the medicine fridge and light, so you keep seeing patients and stay reachable. In a long cut, devices, internet and telephony stop, the Dutch GP association LHV warned in 2025. "This directly affects the continuity of GP care."
Many practices phone over the internet. The line dies with the router and the switch, even if the phone has a battery. Put the router, the switch, the telephone system and one or two computers on the back-up circuit first.
A treatment room adds an examination lamp, a steriliser, an ECG or a nebuliser: small loads. A practice rarely needs more power than a large house, but it needs it without a gap.
Tip
List every socket that must stay live, with the device and its power from the type plate. That list starts every sizing, whoever builds it.
How long does a pharmacy or vaccine fridge last in a power outage?
Count on about one hour between 2 and 8 °C, door closed. That is the NHG minimum for a practice fridge (the Dutch GP college), at a room temperature up to 30 °C. The fridge must also alarm when the power fails.
Your own fridge lasts longer or shorter depending on how full it is and how often the door opens. For Belgian pharmacies, the FAGG-AFMPS guide to good pharmacy practice asks for storage that matches each medicine. It also asks for regular temperature checks and suitable equipment for products with special conditions.
Did a vaccine leave its range? Do not throw it away, says the Flemish Departement Zorg. Mark it, set it apart and keep it between 2 and 8 °C. Then report it to Vaccinnet, which tells you if it can still be used.
For a pharmacy, a cut costs the stock in the fridge and the hours you cannot serve, not the electricity. Cash registers, the medicine robot and the prescription software stop too. For bigger cold rooms, read how long a battery keeps a cold room cold.
Is a care home or nursing home required to have a generator in Belgium?
We found no general duty to have a nursing home generator, but essential services must keep running and there must be a plan. The Walloon norms for care homes name no generator. They do require a call system residents can use "at any time", day and night.
The same norms ask at least 22 °C in all resident spaces in normal weather, and medicines stored at 25 °C at most. Buildings with residents upstairs often need a lift, and none of that works without power.
The Walloon circular of November 2014 found that, with few exceptions, care homes lack back-up for their essential needs. It asked each home for a continuity plan, sent to the mayor. In Flanders the Zorgnet checklist asks for a risk analysis and an emergency plan "power cut".
Important
Unlike hospitals, care homes are not on the list of priority users that the grid restarts first, the Flemish checklist stresses. Our article on what a company should do about a blackout in Belgium explains the load-shedding plan.
Once you install a back-up source, the AREI applies. A safety source switches on by itself when the normal source fails, with documented maintenance. Hospitals are not covered here.
Generator, UPS or battery: what fits a care home, a practice or a pharmacy?
A practice or pharmacy usually does well with one self-starting battery system. A care home usually needs a generator for the long cut, with a battery or UPS for the seconds before it runs.
| Option | Takes over | Lasts | Fits |
|---|---|---|---|
| UPS on the IT and phones | Without interruption | Minutes | Every site, for the servers and the router |
| Battery system with island function | Within milliseconds | Hours, depending on the kWh | Practice, pharmacy, critical circuits of a care home |
| Standby generator with automatic switch | After a few seconds | As long as there is fuel | Care home, whole building or large part |
| Battery plus generator that starts automatically | Within milliseconds, generator later | Days | Care home that wants no gap and no limit |
| Rented generator on an external connection point | When the truck arrives | As long as there is fuel | Only for announced cuts |
What happens in a care home with battery and generator when the grid fails
A Victron MultiPlus-II takes over in under 20 milliseconds, fast enough for computers, says Victron. A Victron GX controller starts and stops a generator by itself, for example on the battery charge. See combining a generator with a battery.
Critical infrastructure uses the same blocks, as the video of a Victron back-up system for an airport control tower shows. UPS, hybrid inverter or battery inverter? Read which inverter a business needs.
Our verdict
A solo GP with a laptop and a small fridge often needs less. A UPS on router and computer, a fridge alarm and a written protocol can do. A large care home that wants the whole building on back-up for days needs a generator as its base. A battery fits in between: a practice or pharmacy that wants no gap, or a care home's critical circuits.
For short, announced cuts, some homes rent. In 2014 the CPAS (public social welfare centre) of Namur gave its five care homes a generator, at about 20,000 euro each, RTBF reported. The Christian health insurer in Namur, with five other homes, rented back-up equipment for a few hours instead.
How big must the backup power be for a practice or a care home?
Add up the power of the loads that must keep running, then multiply by the hours to bridge. Power (kW) sets the inverter or generator; energy (kWh) sets the battery.
Invacare lists an average of 280 watts at 3 litres per minute for its Perfecto2 V oxygen concentrator. Ten residents on it draw about 2.8 kW. The nurse call, a medicine fridge and a network cabinet are small; the lift and the heating are big.
Watch out
Every motor draws several times its running current for a few seconds at start-up, according to Auburn University. A lift, pump or compressor on the back-up circuit decides the inverter power, not the lamps.
How many hours a 15.4 kWh battery covers, by load
That 15.4 kWh is the battery in Peer and Wetteren; our business battery systems scale to modular installations of 1 MW. For a care home, the honest answer is often a battery for the critical circuits and a generator for the building. A battery for 24 hours of heating and cooking gets very large.
Put the critical loads on a separate distribution board, with the kitchen, laundry and offices off it. The battery stays smaller and lasts longer, and everyone knows what keeps running. The AREI calls that the plan and the list of critical installations.
Want to know what your care home or practice really needs to keep running? Call us or send a message.
Can the back-up battery also pay for itself?
Yes, if the control keeps a fixed reserve for the cut and lets the rest work every day. In a Victron system you set a minimum charge in the energy management (ESS). The battery only goes below it when the grid fails.
Above that reserve, the battery stores solar power and cuts your quarter-hour peak. Many care homes have large roofs and use power all day. In the 2022 energy price spike, a care home in Ciney had already ordered 560 solar panels, local broadcaster Matélé reported.
What must the reserve cover?
The critical loads until the generator runs or the grid returns, for example 2 to 4 hours.
What does your peak cost?
In Flanders the capacity tariff bills network costs on your highest quarter-hour each month. The kitchen and the laundry can set it.
How much solar do you inject?
Every kWh stored for the evening instead of injected at a low price shortens the payback.
Read how to calculate the capacity tariff for your business and when peak shaving with a battery pays off. A battery indoors in a care building raises fire-safety questions; business battery safety covers the fire service, permits and insurance.
Frequently asked questions
What happens to the lift in a power cut?
It stops, sometimes between two floors. Ask your lift company, as the Flemish checklist does. Does it go down to a floor? Do alarm and phone still work, and how fast can they come?
Can oxygen concentrators run on a battery?
Yes, a concentrator draws a few hundred watts. Patients usually also have an emergency bottle of gaseous oxygen, says gezondheid.be, so check that bottles are full and staff know where they are.
Does the nurse call keep working during a power failure?
Only on its own battery or the back-up circuit, for as long as that lasts; ask the supplier for the autonomy and a clean restart. The Flemish checklist assumes calls fail and plans extra rounds.
How often should a care home test its backup power?
The AREI asks at least one switchover test under load per year for a safety source; monthly gives more certainty. Switch the grid really off, and write down what did not work.
Want your care home, practice or pharmacy to keep running when the grid fails?
Send us your list of what must keep running, or make it with us. An engineer tells you the power, the hours and whether a battery, a generator or both fit.
- Step 1: Analysis and sizing. We go through the loads with your technical staff or electrician, and measure where data is missing.
- Step 2: Technical design. The reserve, the inverter power for the starts, the separate critical board and, where needed, an automatic generator start.
- Step 3: Installation and commissioning. It includes a switchover test with the grid off.
- Step 4: Monitoring and support. You follow the system in the app and the VRM portal, with a low-battery alert. Our monitoring software shows consumption and yield; service, warranty and maintenance explains how we look after a battery over the years.
Our business battery systems range from small installations to modular systems up to 1 MW.
Sources
- Zorgnet and Agentschap Zorg en Gezondheid: to-do list for care homes, power shortage and load-shedding plan (2014, via FPS Economy)
- Service public de Wallonie: circular on power cuts and load shedding, continuity plan for care homes (November 2014, via AVIQ)
- Wallonia: Annex 120, norms for care homes (call system, temperature, lifts, medicines)
- RTBF: Namur equips its care homes with a generator (22 September 2014)
- Matélé: a generator to cut the bill, the idea of a care home director in Ciney (2022)
- NHG: model cold-chain protocol for practices
- Departement Zorg: reporting a problem with a vaccine
- FAGG-AFMPS: guide to good pharmacy practice (Royal Decree of 21 January 2009)
- LHV: what if the power fails, is your practice prepared? (November 2025)
- gezondheid.be: what can you do if the electricity is cut?
- Invacare Perfecto2 V specifications (average power consumption)
- FPS Economy: AREI Book 1, low-voltage installations
- Auburn University: emergency power (motor start current)
- Victron Energy: MultiPlus-II
- Victron Energy: GX generator auto start/stop
- Victron Energy: ESS manual (minimum state of charge unless the grid fails)